Privacy Notice
Who we are
Atlas, Beacon and Core are provided by 11Foundry, LLC, Jackson, Mississippi, United States. Beacon and Core use Atlas to read documents. For the information we hold about accounts and their use, 11Foundry decides how it is used. For personal information that appears in documents and emails a business sends us, such as names and contact details on invoices and shipping papers, 11Foundry processes it on that business's behalf and on its instructions.
What personal information we use
| Information | Why | Legal basis |
|---|---|---|
| Your name, email address and company | To create and run your account, sign you in and send account emails | Performance of our contract with you |
| Sign-in records (IP address and browser), terms acceptance and account changes | To keep accounts secure, prevent abuse and keep an audit trail | Our legitimate interest in securing the service |
| Usage and billing records | To provide paid plans and keep accounting records | Performance of our contract; legal obligations |
| Personal information in documents and emails your business sends us, and in supplier surveys | To extract, check and organise the supply chain information your business asked for | Processed on the instructions of that business |
| Messages you send us | To answer you | Our legitimate interest in providing support |
We do not sell personal information, use it for advertising, or use it to train AI models. Our products use AI to read and check documents; they make no decisions about individuals that have legal or similarly significant effects on them.
How long we keep it, and who receives it
Retention periods, deletion when an account closes, the service providers that process data for us and what each receives are listed for Atlas on its Security & Data Handling page and for Beacon on Beacon's. For Core, write to info@11foundry.com.
International transfers
Our products process personal information in the United States, among other places. Where personal information from the European Economic Area, the United Kingdom or Switzerland is transferred to the United States, we rely on the European Commission's Standard Contractual Clauses and their UK and Swiss equivalents, which are included in our data processing agreement and in our service providers' terms.
Your rights
Depending on where you live, you can ask us to give you a copy of your personal information, correct it, delete it, restrict or object to how we use it, or provide it in a portable format. Atlas users can delete their account and its data themselves at any time (Account Settings, Delete Account). For any other request, write to info@11foundry.com; we will reply within one month and may need to confirm your identity first.
If your information is in documents or emails a business sent us, please contact that business; we will help it respond. You can also complain to the data protection authority where you live.
Business customers
Businesses that need a data processing agreement for the personal information in their documents and emails can request one, covering all our products, at info@11foundry.com.
Children
Our products are business services and are not intended for children.
Changes and questions
Changes to this notice are shown by the date at the top of this page. Write to info@11foundry.com with any question.